*Keep in mind that our packages will require a signature for delivery. If you are unable to sign, check your tracking number to reschedule or hold the package*
*We can only ship to the verified billing address for your card or Paypal account*
Returns are only accepted for any unused products. You can not make a return on a custom order. A 15% restocking fee applies to all returns, and Truck Leather does not reimburse any shipping either way. Returns must be made within 30 days of receiving your item.
If your product was delivered wrong, or if you received the wrong item, then let us know and we can work with you. If it was the fault of Truck Leather, then we will not charge a restocking fee and we will cover shipping costs to get the correct item to you.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We offer FREE Shipping via UPS Ground to the continental 48 US States. Extra shipping applies to locations that are not in this zone, and will be calculated at checkout.
UPS Ground is used for all shipping purposes, with a signature requirement attached. Please let us know in your order notes if you would prefer NOT to have signature required upon delivery (of course this leaves you liable for any missing products).
In stock seat covers are shipped within 24 hours of placing your order with a tracking number via UPS ground to follow.
When it comes to custom orders, these will take 8-10 weeks from Japan due to custom manufacturing, freight time, and US customs holding time.