Shipping & Returns – TruckLeather

Shipping & Returns

Shipping

We offer FREE Shipping via UPS Ground to the continental 48 US States.  Extra shipping applies to locations that are not in this zone, and will be calculated at checkout.

UPS Ground is used for all shipping purposes, with a signature requirement attached.  Please let us know in your order notes if you would prefer NOT to have signature required upon delivery (of course this leaves you liable for any missing products).

  • In stock seat covers are shipped within 24 hours of placing your order with a tracking number via UPS ground to follow.  
  • When it comes to custom orders, these will take 8-10 weeks from Japan due to custom manufacturing, freight time, and US customs holding time.  

Returns & Refund Policy

Returns are only accepted for any unused products.  You cannot make a return on a custom order.  If you are uncertain about a color selection, please contact us in advance for help with fabric selection.  A 15% restocking fee applies to all returns, and Truck Leather does not reimburse any shipping either way.  Returns must be made within 30 days of receiving your item. 

 

CUSTOM ORDERS ARE NON RETURNABLE AND CANNOT BE CANCELLED.

 

If your product was delivered wrong, or if you received the wrong item, then let us know and we can work with you.  If it was the fault of Truck Leather, then we will not charge a restocking fee and we will cover shipping costs to get the correct item to you.  Contact us to get a return started.